What to send a racking factory so the quotation is actually usable

Most first enquiries are unanswerable: "price for racking" tells a factory nothing. Here is the short list of inputs that turns an enquiry into a drawing and a number.

Selective pallet racking bay with adjustable beams

A racking quotation is an engineering output, not a catalogue lookup. Two buyers can ask for "pallet racking" and need completely different steel: one stores 400 kg cartons four levels high, the other stores 1,200 kg drums two levels high in a building with a 6 m eaves height. The steel, the beam section and the freight all change, so the first reply from any factory is a list of questions.

The five inputs that matter most

  • Unit load — the weight of one pallet or one shelf of goods, and whether it is uniform or concentrated on feet.
  • Pallet or carton footprint — length × width × height of the loaded unit, including any overhang.
  • Available height — floor to the lowest obstruction (sprinkler, beam, light fitting), not just the ceiling.
  • Quantity — number of pallet positions or shelf bays, so the factory can price a production run rather than a sample.
  • Destination — country and port, because packing, coating specification and freight terms follow from it.

A sketch photographed on a phone is enough to start. What a factory cannot work with is a photograph of an empty room and the sentence "we need shelving".

What you get back, and what it should contain

A competent reply contains a layout drawing with bay widths and level heights, the load rating per level, the upright and beam sections, the finish, the packing arrangement and the terms. If a quotation arrives as a single price with no drawing, the specification is being guessed — usually against a standard bay that may not fit your pallet.

The mistake that costs the most

Ordering to the ceiling height instead of the working height. A 6 m building does not give 6 m of racking: beams, sprinkler clearance and the lift height of the truck all take space. Buyers who measure the room rather than the lift usually end up removing a level after installation, which is the most expensive way to discover a constraint.

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Send the load, the footprint and the quantity

A drawing comes back with bay sizes, levels and ratings for your approval. If the requirement is still rough, send a photo of the space and we will work from that.

QuotationDrawing and price before production
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Typical reply: one business day. Every enquiry is answered with a drawing and a written quotation. We record the page you wrote from and your IP address only to answer this enquiry and filter spam.